Last updated: May 2026
Innovative Measuring Systems, Inc. · 521 S. 48th St., Suite 107, Tempe, AZ 85281
This Privacy Policy explains how Innovative Measuring Systems, Inc. (“IMS,” “we,” “our,” or “us”) collects, uses, and protects information when you visit innovativemeasuring.com (the “Site”) or contact us through it. This Site is intended for business and professional use.
1. Information We Collect
We collect information in two ways:
- Information you provide directly — When you submit a contact or quote request form, we collect your name, company name, phone number, email address, and any details you include about your measurement challenge or service needs.
- Information collected automatically — When you visit the Site, we automatically collect non-personal technical data such as your IP address, browser type, pages visited, and time spent on the Site. This is collected through cookies and analytics tools described in Section 3.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide metrology products and services
- Follow up on quote requests and service consultations
- Improve the performance and usability of our Site
- Send you relevant information about IMS products and services, where you have contacted us or indicated interest — you may opt out at any time by contacting us at sales@innovativemeasuring.com
We do not use your information for automated decision-making or profiling.
3. Cookies & Analytics
We use cookies and third-party analytics tools to understand how visitors interact with our Site. These tools may include:
- Google Analytics — tracks site traffic and user behavior in aggregate
- Google Tag Manager — manages and deploys analytics and marketing tags on the Site
These tools may collect your IP address and browsing data in anonymized or aggregated form. They do not collect your name or contact information unless you have submitted a form.
You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on. You can also adjust your browser settings to block or delete cookies at any time.
4. Data Sharing
We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:
- Service providers — trusted third parties who help us operate our Site and business (such as analytics platforms), subject to confidentiality obligations
- Legal requirements — if required to comply with applicable law, court order, or governmental request
- Business transfers — in connection with a merger, acquisition, or sale of business assets, where your information may be transferred as part of that transaction
5. Data Retention
We retain contact form submissions and related correspondence for as long as reasonably necessary to fulfill the purpose for which they were collected — typically for the duration of our business relationship and for a reasonable period thereafter for recordkeeping purposes. You may request deletion of your information at any time (see Section 7).
6. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices & Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to any legal retention obligations
- Opt out of any future marketing communications from IMS
To exercise any of these rights, contact us at sales@innovativemeasuring.com. We will respond within a reasonable timeframe.
California residents: IMS does not sell personal information as defined under the California Consumer Privacy Act (CCPA). If you are a California resident and have questions about your privacy rights, please contact us using the information below.
8. Children’s Privacy
This Site is intended for business professionals and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
9. Third-Party Links
Our Site may contain links to third-party websites, including manufacturer and distributor partner sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Innovative Measuring Systems, Inc.
521 S. 48th St., Suite 107
Tempe, AZ 85281
(602) 527-5488
sales@innovativemeasuring.com
© 2026 Innovative Measuring Systems, Inc. All rights reserved.